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Arb4Host Network provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Arb4Host Network are subject to the following terms of service:


Indemnification Policy

You agree to use all Arb4Host Network services and facilities at your own risk. Arb4Host Network specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Arb4Host Network be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.

Customer agrees that it shall defend, indemnify, save and hold Arb4Host Network harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Arb4Host Network, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless Arb4Host Network against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Arb4Host Network's server.

Arb4Host Network reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Arb4Host Network's server.

Arb4Host Network shall be the sole judge of what violates this Policy.


Billing:

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the hosting plan. If you are not satisfied within your first 15 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is non-refundable, the same with our WordPress themes since there are demo versions of the themes that can be used before paying for the theme).

We accept Visa, Master Card, American Express, Discover Card, PayPal, Payoneer and Vodafone Cash. For webhosting plans we will setup your account without any paying. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.


Late Payments:

All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.


Acceptable Use Policy:

All services provided by Arb4Host Network may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of Egyptian law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Arb4Host Network and its employees from any claims resulting from the use of the service which damages the subscriber or any other party.

Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all Arb4Host Network servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network.

We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.


Limitation of Liability:

Arb4Host Network shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Arb4Host Network servers going off-line or being unavailable for any reason whatsoever. Furthermore, Arb4Host Network shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Arb4Host Network servers. All damages shall be limited to the immediate termination of service.


TOS for our WordPress Products:

We develop some WordPress products (themes and plugins), which you can use under the following terms, note that the violation of these terms gives us the right to disable the product from your website temporarily or permanently.

  • A license is required to use our product. You can buy a license only through Arb4Host
  • A license is granted for just one website... Using the product on another website, domain, or subdomain, requires another license
  • You may change the website licensed to use the product for up to 4 times for free. More than this will be for a charge
  • Some technical requirements are required for the products to work, such as enabling features/settings in the website or server, such as IonCube Loader extension on the server, and using a recent versions of WordPress - PHP - MySQL
  • We guarantee our products will work very well on latest and most stable versions of major browsers. We can't guarantee that on older versions though.
  • Some products have a free demo version which you try out before paying for the full version
  • We will not be responsible for any damage or losses that may cause by using the product on a website which is not compatible with it
  • There's no refund policy for these products - for any reason
  • A license gives you free updates of the product for a year, unless otherwise mentioned, and we don't guarantee a definite number or types of updates
  • Arb4Host is responsible for resolving incompatibility problems with modern WordPress if problems arise and the client's updates are still active
  • In the case of the expiry of the client's respective updates period, "Arb4Host" is absolutely NOT obligated to solve incompatibility problems neither with WordPress nor with servers or provide any solutions to solve these problems
  • We do our best to prodvide the best updates. However, we can't guarantee your satisfaction regarding them, whether these updates are features, style or technical requirements changes
  • We provice free support for the help with the installation, usage and configuring of the product
  • We provice paid support for doing the installation, usage and configuring of the product ourselves
  • Custom modifications of the product can't be made through our support packages. Contact us for a quote
  • You're not allowed to modify or remove our copyrights from these products without a copyrights removal license

DISCLAIMER:

Arb4Host Network cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Arb4Host Network are resold. Thus, certain equipment, routing, software, and programming used by Arb4Host Network are not directly owned or written by Arb4Host Network. Moreover, Arb4Host Network holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Arb4Host Network sees fit. FURTHERMORE, Arb4Host Network retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.